Kiwi Direct Car Rentals is an owner-operated New Zealand company, with an established reputation for outstanding and highly personalised service.
We cater to international and local travelers on a budget, families, school groups and tour groups who are looking for quality, value based vehicle hire.
There are no hidden costs as everything is included in our low daily rate, which means no nasty surprises at the end of your rental.
We aim to give our clients the best vehicle to suit their needs at an exceptional price.
To ensure you don’t get lost on New Zealand’s sometimes tricky country roads, pre-book a GPS with us.
We have several convenient locations around the country including Auckland, Wellington and Christchurch.
Our range of services to help you start your holiday with ease include free pick-up during normal office hours, outside of these hours fees apply at Auckland, Wellington and Christchurch airports seven days a week, greeting on arrival at the Wellington ferry terminal, and in the capital’s central business district and Hutt Valley.
Rental car hire with Kiwi Direct offer a range of vehicles including cars, station wagons, MPV’s (people movers), mini buses and trailers.
We want to make your trip as easy and enjoyable as possible so the hire period starts 24 hours from the time you pick up the vehicle.
While rentals generally begin and end at the same hire site, we know sometimes things change and are flexible if you need to change locations once you are already on the road. However a relocation fee will apply. There are also no refunds if you cut your rental term short during your trip.
If you need to cancel your booking once it has already been confirmed by a deposit, a cancellation fee equal to the deposit will apply. If you cancel your booking within 72 hours of pick up, a charge of three days hire may also apply.
If you are given credit for any unused hire days, they must be used within 12 months of the original hire date, however some conditions apply. If you don’t show up to pick up your hire or fail to cancel your booking within three days of pick-up, we may charge you three days hire, additional to the deposit.
Full insurance is compulsory in New Zealand and is included in our hire rates. This insurance provides coverage for the vehicle and any third party.
In the event of an incident the hirer is liable for the first NZ$2000.00, however we do offer a reduced insurance excess bond of NZ$350.00 for cars if the hirer wishes to pay an additional NZ$12.00 per day.
For those hiring minibuses the rate is $17.00 per day for an excess of NZ$450.00. To secure this excess in case of an incident, we take the standard security of a credit card imprint, which is returned on completion of the hire, or alternatively where there is no credit card imprint we will take either cash or travelers cheques to the value of the liability.
Before arrival we advise you to invest in good travel insurance which offers you protection in most emergency situations as we do not accept responsibility for delayed travel plans due to medical or weather conditions.
It also pays to check with your travel agent or insurance provider to see what you are covered for.
In order to rent a car with Kiwi Direct we require a minimum driving age of 26. All drivers must have and present a full, current drivers license with an English translation at the time of hire.
There is no additional charge for more than one driver; however they must adhere to the same rules as above.
We require a 20 per cent deposit to secure your booking and the balance at the start of the reservation. Preferred payment is by Visa / MasterCard / Cash / Bank Drafts.
We have a range of child and baby seats for hire. Child and baby seats are compulsory for any child under the age of five.
However the law is set to change in New Zealand on November 1, 2013 where it will be mandatory for all children under seven to be in a car seat.
Please be aware of this when making your booking after this date and let us know the child’s age so we can make sure the correct size seat can be fitted in the vehicle. Clients are able to provide their own car seat if they wish, we do recommend this.
For those heading to the colder parts of the country, we have a ski racks and chains available for hire from our South Island branches during the winter months. Please reserve these when making your reservation.